Privacy Preferences and Consumer Rights

At Cooknesta, we respect your privacy and believe you should have meaningful control over your personal information. Cooknesta is owned and operated by Chengdu Xin Jiayuan Kang Network Technology Co., Ltd.

This page explains how you may exercise privacy rights and manage certain cookie, advertising, analytics, and communication preferences. Available rights vary depending on your location and applicable privacy laws.

Your Privacy Rights

• Request access to your personal information

• Correct inaccurate or incomplete information

• Request deletion of certain personal information

• Obtain a portable copy of certain information

• Restrict or object to certain processing activities

• Opt out of targeted advertising or certain profiling activities

• Request information about how your data is collected, used, or disclosed

• Withdraw consent where processing is based on consent

• Appeal a decision concerning a privacy request, where applicable

These rights may be subject to identity verification, legal exceptions, and other limitations permitted by law.

How to Submit a Privacy Request

To exercise an applicable privacy right, email service@cooknesta.com with “Privacy Request” in the subject line. Include your full name, the email address associated with your order or account, your order number if applicable, and a clear description of your request. Do not send payment-card details, passwords, or other sensitive authentication information by email.

Identity Verification

We may request additional information to reasonably verify your identity before processing a request. If an authorized agent submits a request on your behalf, we may require proof of authorization.

Cookie and Advertising Preferences

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website performance, and provide relevant advertising. Where available, manage these technologies through our cookie-preference tools, browser settings, device privacy settings, or supported browser-based opt-out signals. Disabling certain cookies may affect website functionality.

Email Preferences

You may unsubscribe from promotional emails using the “Unsubscribe” link in marketing messages. You may still receive essential communications relating to orders, shipping, returns, refunds, security, or customer-service requests.

Non-Discrimination and Appeals

We will not unlawfully discriminate against you for exercising an applicable privacy right. Where permitted by law, you may appeal a decision regarding your privacy request by replying to our decision email and explaining why you believe it should be reconsidered.

Business Information

Cooknesta is an online retail store for kitchenware and cooking accessories, operated by the company identified below. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through cooknesta.com.

Brand Name: Cooknesta

Company Name: Chengdu Xin Jiayuan Kang Network Technology Co., Ltd.

Company Type: Limited liability company (sole proprietorship by a natural person)

Registered Address: No. 198, Jinxing North Road, Wuhou District, Chengdu, Sichuan, China, Annex 3-204

Website: https://cooknesta.com

Email: service@cooknesta.com

Contact Information

For questions about your privacy choices or to submit a request, contact Cooknesta at service@cooknesta.com. We aim to respond within 1-2 business days.