These Terms of Use govern access to and use of cooknesta.com, an online store operated by Chengdu Xin Jiayuan Kang Network Technology Co., Ltd. By accessing or using the website, you agree to these Terms and the policies published on the website.

Website Use

You may use this website only for lawful personal purposes. You must not interfere with its operation, attempt unauthorized access, introduce malicious code, or use the website or its content for fraudulent or unlawful activities.

Product Information and Safe Use

We aim to provide accurate product descriptions, materials, dimensions, capacity, compatibility, images, prices, and care instructions. Actual appearance may vary due to screen settings, lighting, photography, or manufacturing differences. Follow all product directions, warnings, storage, and care instructions. Use kitchenware only for its stated purpose and within its stated limits.

Intellectual Property

All website content, including text, images, graphics, logos, product photographs, and designs, is protected by applicable intellectual-property laws. It may not be copied, reproduced, distributed, or used commercially without prior permission.

Third-Party Services and Disclaimer

The website may use or link to third-party websites and services. We are not responsible for their content, availability, privacy practices, or actions. The website and its content are provided on an as-available basis, without a guarantee of uninterrupted or error-free access.

Limitation of Liability and Changes

To the fullest extent permitted by law, Cooknesta and the company will not be liable for indirect, incidental, special, or consequential losses resulting from your use of the website. Nothing excludes or limits rights or liabilities that cannot legally be excluded. We may update these Terms when a revised version is published.

Business Information

Cooknesta is an online retail brand operated by the company identified below. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through cooknesta.com.

Brand Name: Cooknesta

Company Name: Chengdu Xin Jiayuan Kang Network Technology Co., Ltd.

Company Type: Limited liability company (sole proprietorship by a natural person)

Registered Address: No. 198, Jinxing North Road, Wuhou District, Chengdu, Sichuan, China, Annex 3-204

Website: https://cooknesta.com

Email: service@cooknesta.com

Customer Service Hours: Monday-Saturday, 9:00 AM-6:00 PM EST.

Contact Us

For questions about your order or Cooknesta policies, please contact Cooknesta customer support at service@cooknesta.com. Include your order number and the email address used at checkout when your question concerns an order. We aim to respond within 1-2 business days.